About Us

Expertise with Heart. Support at Every Turn.

TriCare AU is a nurse-led healthcare support provider based in Canberra, ACT. Founded by Registered Nurses, we offer DVA veteran care, disability support, and aged care services — all delivered under a clinically supervised team that genuinely understands the health needs behind every support visit.

We started TriCare AU because we saw a gap. People receiving government-funded support from workers with no medical training, no consistency, and no real understanding of the conditions they were supporting. We wanted to offer something better — care that is clinically aware, genuinely compassionate, and delivered by people who are properly trained and supervised.

Every care plan we write is developed by a Registered Nurse. Every team member works under clinical supervision. Every visit is held to the same standard we would want for our own families.

We believe exceptional care is not a privilege. It is a right.

Mission

Driven by Mission

To deliver nurse-led, person-centred support services that help DVA veterans, people living with disability, and older Australians live with dignity, independence, and joy in the community they call home.

Vision

Focused on Tomorrow

To be one of Canberra’s most trusted nurse-led care providers — known for clinical excellence, genuine compassion, and support that makes a real difference in people’s lives.

Experience Nurse-Led Care

TriCare AU

What TriCare Stands For

Every letter in our name reflects a standard we hold ourselves to every single day.

T Trust

We earn it through consistency, transparency, and clinical integrity. Families know what to expect from us and we deliver it, every time.

We honour the individuality, culture, and lived experience of every person we support. Dignity is non-negotiable in everything we do.

We do the right thing when no one is watching. We document accurately, communicate honestly, and never cut corners on safety or quality.

We bring genuine warmth to every interaction. Clinical expertise without compassion is just procedure — we believe care must be deeply human.

We speak up for our clients. When systems are complex or barriers exist, we stand alongside people and make sure their voice is heard.

We show up. In challenging situations, complex health needs, and difficult moments, our team is trained and committed to being there when it matters most.

We never settle for adequate. We continuously review, improve, and hold ourselves to a higher standard — because the people we support deserve nothing less.

Our Promise

To Every Client And Family

We will always send someone who knows what they are doing. We will treat you like a person, not a plan number. We will be honest with you about your care, your options, and any concerns that arise and we will be consistent.